Arrival/Check-in: Arriving at the Four Seasons Chicago felt like entering a polished, well-directed scene. Outside the East Delaware Place entrance a doorman greeted me with a warm smile, took my luggage and arranged delivery to my suite while I handled the taxi. The door-to-lobby flow was effortless: the staff moved with quiet efficiency, check-in was quick, and I was escorted to my room without delay. My bags arrived promptly, followed shortly by a welcome tray with fresh fruit, chocolates and bottled water. (30/30)
Guest Quarters: Located on the 35th floor, the corner suite’s panoramic views are a defining feature. From the moment I entered, the city skyline and, around the corner, an almost Caribbean-blue expanse of Lake Michigan set a calm, impressive tone. The suite included a comfortable bedroom with a queen bed plus a separate office area with a sofa and minibar. Practical touches such as an iPod dock, ample desk space and cushioned window seats complemented the flat-screen television. The bathroom offered a standalone shower and a separate soaking tub, though toiletries and bath amenities were limited. Overall the room combined comfort, functionality and an exceptional view. (28/30)
Services/Amenities: Complimentary WiFi in-room made staying connected easy. Service throughout the property was attentive and professional—staff were consistently helpful and accommodating. Dining options cover both casual and formal needs: an all-day Café for relaxed meals, The Seasons Restaurant for an elevated dinner experience with live piano and a dramatic central water feature, and The Seasons Lounge for afternoon tea or evening jazz by the fire. In-room dining is also available. These choices provide flexibility whether you want a quick bite or a lingering meal. (29/30)
The Experience: The Four Seasons delivers the reliable, high-quality experience its name promises. Staff member engagement and attention to detail create a welcoming atmosphere, and despite being housed in one of Chicago’s taller buildings, the suites feel private and secluded—like a peaceful urban retreat above the city.
Total Score 97/100
Four Seasons Chicago
120 E. Delaware Place
Chicago, IL 60611
tel 312 280 8800