THE DESTINATION LEADER in vacations has simplified and elevated the travel experience with a more personalized, seamless and exclusive offering. Princess Cruises®, which sails to 380 destinations across seven continents, introduced the MedallionClass™ experience on board Caribbean Princess® and Regal Princess®, deploying shipwide technology to deliver tailored service, reduce friction points and enhance interactive entertainment. This represents cruising at a new level of convenience and customization.
Every guest receives a complimentary OceanMedallion™, a wearable device about the size of a quarter that connects to thousands of sensors and shipboard servers to deliver a highly personalized guest experience. This platform earned a CES 2019 Innovation Award and uses advanced technology to create a smooth, intuitive vacation experience.
The MedallionClass experience begins well before boarding. By downloading the OceanReady™ app, guests access the OceanReady portal to upload travel documents, submit a security photo, specify shipping for their OceanMedallion and complete other pre-cruise tasks. At the terminal, guests skip the traditional long check-in queues and visit dedicated MedallionClass podiums where crew using tablets greet them by name—often before guests have a chance to introduce themselves—thanks to each guest’s OceanMedallion. Being OceanReady makes embarkation effortless, getting travelers from curbside to poolside quickly.
Onboard, MedallionNet™ delivers fast, reliable and affordable WiFi at sea, with service available for just $9.99 per day, per device.
Imagine a couple on their stateroom balcony or a family enjoying Movies Under the Stars. The OceanMedallion enhances those moments. Using the OceanNow™ app, guests can order beverages—soft drinks, cocktails, wine and more—from anywhere on the ship and have them delivered directly to their location so they never miss a moment of their vacation.
Finding your way around shipboard venues is simpler with interactive portals placed throughout the vessel. As a guest approaches select portals, the OceanMedallion recognizes their location and provides step-by-step guidance to restaurants, activities or staterooms. The portals also help guests locate members of their party—especially valuable for families or larger groups sailing together.
The MedallionClass features additional conveniences: the OceanMedallion serves as a secure stateroom key and triggers a personalized greeting on the door portal, while MedallionPay streamlines onboard transactions, reducing time spent on payment exchanges and enabling crew members to focus on more meaningful guest interactions.
Entertainment options expand with Ocean® Casino, PlayOcean® and OceanView®. OceanCasino lets guests wager real money on casino games—including slots, poker, bingo and roulette—from smart devices or select portals anywhere on the ship. PlayOcean portals offer interactive games such as trivia, word puzzles and Ocean Treks Adventure, a shipwide digital scavenger hunt. Smart devices can function as game controllers for large-screen interactive gaming on the top-deck Movie Under the Stars.
With OceanView, guests can stream more than 100 hours of award-winning Ocean™ Original travel programming to smart devices anywhere on board at no additional cost. This content also airs nationally on weekends on ABC and NBC.
MedallionClass is already active on Caribbean Princess® and Regal Princess®, and more ships across the Princess fleet will be equipped with this technology. Travelers can expect MedallionClass experiences on Caribbean sailings and voyages to Canada & New England, Scandinavia & Russia and the British Isles.
The bar has been raised for modern cruising—Princess Cruises invites you to experience a new standard of service and convenience with MedallionClass.
Book now!