With oneworld, transfers are faster and simpler. Our Global Support Teams work to ensure smooth connections and a more effortless, enjoyable travel experience. Experienced staff proactively monitor connecting flights for schedule changes and are available to assist you throughout your journey. If you miss a connection, our teams will act quickly to help you continue your trip with minimal disruption.
oneworld Global Support currently operates at the following major airports: London Heathrow (LHR), Madrid (MAD), New York JFK (JFK), Miami (MIA), Dallas–Fort Worth (DFW), Chicago O’Hare (ORD), Los Angeles (LAX), Tokyo Narita (NRT), and Hong Kong (HKG).
Travel confidently with the backing of oneworld and the dedicated support of our Global Support Teams. We aim to reduce stress during connections by offering timely information, coordination between carriers, and on-the-ground assistance when needed.
Find out how to make the most of your journey at oneworld.com and discover practical tips for connecting flights, baggage handling, and priority services that can streamline your transit.
