Communicating with an airline through Twitter or Facebook Messenger has become a normal part of travel today. Historically, airlines lacked technology to maintain a single, continuous conversation with a passenger across multiple channels—forcing customers to repeat details when switching between Facebook, Twitter, text, or email. To address this gap, JetBlue partnered with Gladly, a customer … Read more

Adding a Layer of Protection The emergency medical evacuation membership program MedjetAssist has expanded its member benefits through a partnership with The Steele Foundation, a global enterprise risk management firm. Members of both organizations now gain access to a broader suite of medical and security services while traveling. MedjetAssist members can draw on Steele’s incident … Read more

Meeting attendees visiting Macau can now take part in a meaningful community initiative through Banyan Tree’s Meeting For Good program. Developed in response to market trends showing that sustainable practices influence the hotel choices of many meeting planners, Meeting For Good lets groups make a positive impact during their events and while exploring the destination. … Read more

A domestic flight in South Korea is the world’s busiest airline route, according to data from aviation industry analyst OAG. The 282-mile route between Seoul and Jeju, a popular beach destination, was operated nearly 65,000 times last year — an average of about 178 flights per day. Other frequently flown routes included Melbourne (MEL)–Sydney (SYD) … Read more

Virgin Atlantic has opened a newly designed lounge at Los Angeles International Airport (LAX). The lounge reflects a West Coast aesthetic, combining contemporary British touches with California-inspired artwork. The design concept emphasizes natural light, relaxed living-room style seating and thoughtfully curated art, including pieces by California artist Diana Reichenbach alongside works by several British artists. … Read more

Guests at Sofitel Rome Villa Borghese can enjoy curated experiences that combine exploration of Rome with professional photography guidance. Led by Ryan Neeven, founder of @DoorsofItaly, the Photography Around Rome program offers guided photo tours that focus on the city’s iconic sights, culinary moments and contemporary architecture while teaching techniques to capture them beautifully. Ryan … Read more

How many American children are captivated by the Spanish Renaissance painter El Greco? Probably not many. A simple way to change that is to take them to Toledo—Spain’s historic city that inspired the artist. Not Toledo, Ohio. The much older Toledo, a short high-speed train ride from Madrid. Early one morning we check the departure … Read more

If you’re eager to head into the wilderness and set up camp, here are a few well-designed, practical products to elevate your outdoor experience. For a touch of luxury off-grid, consider the Pebble Flow. With a sleek, aerodynamic profile and a futuristic look, the Pebble Flow offers an off-grid stay of up to seven days. … Read more

On the Ground: For years I have recommended that travelers who do not live near an airport with direct service consider Air Canada as a solid alternative. If your itinerary requires a U.S. connection to reach Asia, routing through Canada can often be simpler and less congested than many U.S. hubs. My connection was a … Read more

Iron Chef Masaharu Morimoto is offering a preview of his ramen concept, Momosan Ramen & Sake, with a special pop-up dinner at MGM Grand from January 23–26. Momosan currently operates three locations in New York City, Waikiki and Seattle. The menu is a la carte and showcases Morimoto’s take on classic and modern Japanese comfort … Read more