GroundLink, a global black car service, has introduced BRIO, a purpose-built technology platform for managed business travel.
Combining 24/7 customer support with modern technology, BRIO delivers safe, reliable ground transportation across major cities worldwide. Designed to address common pain points faced by business travelers, travel arrangers and corporate travel managers, the platform will be available this fall.
“We set out to pair cutting-edge technology with our award-winning, high-touch customer service and deep expertise in managed business travel to create an intuitive, game-changing solution for our corporate partners. We believe BRIO achieves that goal,” said Liz Carisone, Chief Executive Officer of GroundLink.
BRIO simplifies the booking process by providing suggested pickup times, estimated travel durations, integrated arrival flight data and live ride tracking. Travel arrangers can book scheduled airport transfers or on-demand rides, with multiple trips—including outbound and return airport rides—bookable in a single, streamlined step. The system links travelers with their arrangers, preserves ride histories and preferences automatically, and offers full visibility into both real-time and past trips. Travelers can also switch easily between business and personal accounts.
For travel managers, BRIO delivers complete transparency into corporate ground transportation spend. Expense management tools and customizable reporting let managers find, filter and download detailed data on demand, making reconciliation and auditing simpler.
Fully integrated across web, mobile web and native mobile apps, BRIO keeps passengers, professional drivers and travel managers synchronized, ensuring consistent communication and a smoother travel experience for all stakeholders.