The Federal Aviation Administration is advising passengers not to use Samsung Galaxy Note 7 phones aboard aircraft after multiple reports of battery failures. Airlines have echoed that guidance, asking travelers not to power on, charge, or stow these devices in checked luggage during flights.
“The Federal Aviation Administration strongly advises passengers not to turn on or charge these devices on board aircraft and not to stow them in any checked baggage,” the agency said in an official statement.
On Sept. 2, Samsung announced it had halted sales of the Galaxy Note 7 following several incidents involving battery-related fires and explosions. The company reported 35 global incidents of battery cell problems and said it would offer free replacement devices to affected customers.
Samsung released a statement acknowledging the FAA guidance and stressing customer safety. “We are aware of the Federal Aviation Administration’s statement about the Galaxy Note 7,” the company said. “Consumer safety and peace of mind are our top priority. We plan to expedite new shipments of Galaxy Note 7 starting from this week in order to alleviate any safety concerns and reduce any inconvenience for our customers.”
Airline and regulatory warnings aim to reduce the risk of in-flight fires and ensure passenger safety. Passengers who own a Galaxy Note 7 are advised to follow airline instructions, avoid using or charging the device on board, and not place it in checked baggage. Travelers uncertain about their device’s status should contact their airline or the device manufacturer for guidance and consider arranging for a replacement as offered by Samsung.