Here’s surprising good news amid recent negative headlines about U.S. airlines: customer satisfaction was actually increasing — at least in 2016. The 2017 J.D. Power North America Airline Satisfaction Study reported an overall industry score of 756 out of 1,000, a 30-point rise from 2015. Despite the improvement, airlines still trail other service sectors such … Read more
Looking for an alternative to big-city New Year’s celebrations? The Seaview Hotel & Restaurant on the northeast coast of the Isle of Wight invites guests to a relaxed two-night stay featuring a five-course New Year’s Eve dinner prepared by head chef Bruce Theobald, live music from British jazz artist Lee Gibson and her band, dinner … Read more
Last year, LATAM surprised the airline and travel industries by announcing its decision to leave the oneworld alliance. On May 1, LATAM Airlines Group officially exited the alliance while outlining plans for its future direction. LATAM informed oneworld leadership of the move last September and immediately disclosed a strategic partnership with Delta Air Lines. That … Read more
Cathay Pacific Airways has launched #MyChinaExperience, a digital campaign celebrating the wide variety of travel experiences across China. This initiative is the airline’s first campaign focused on travel from the United States to Mainland China, and it highlights authentic, personal stories that inspire exploration. In partnership with Passion Passport and Shangri‑La Hotels and Resorts, Cathay … Read more
Many reports about Greece’s prolonged recession — the country has faced severe financial strain since 2008 despite multiple bailouts — have noted a surprising bright spot: tourism. In 2014 the number of international visitors to Greece rose by about 21 percent, even as the economy struggled. Yet that positive headline masks a more complicated reality … Read more
The opening of Tulum Airport a year ago renewed interest in the southern Riviera Maya, cutting travel time from Cancún International Airport from about an hour and a half to roughly 40 minutes. Located about 15 minutes from the Mayan ruins and the town, Conrad Tulum Riviera Maya opened in January 2022 and fully embraces … Read more
LOT Moments is a new in-flight gifting service that lets you surprise passengers flying with LOT Polish Airlines from Warsaw to international destinations. It offers curated gift sets for occasions such as birthdays, anniversaries, “I love you” messages, Christmas, and children’s celebrations, each delivered on board with a personalized card. Orders and full details for … Read more
Need more room than a typical suite? Travelers heading to Malaysia can now exclusively reserve The Estates at Pangkor Laut Resort. Located on Pangkor Laut Island along the Strait of Malacca off Malaysia’s west coast, these expansive residences evoke the elegance of classic British estate living. Set amid lush tropical gardens and crafted primarily from … Read more
Looking to plan the ultimate trip to Peru but unsure where to begin? Inkaterra makes it simple. With properties across the country and immersive itineraries, Inkaterra helps turn a dream Peruvian journey into reality. This year Inkaterra celebrates its 50th anniversary with special offers, promotions and curated experiences. Below is an overview of what each … Read more
Springboard Hospitality invites travelers to enjoy summer with special offers across its collection of independent hotels and resorts. © Courtesy of The Wilde Resort and Spa Hotel Ziggy In Los Angeles, California, Hotel Ziggy channels rock ’n’ roll style throughout its design. Guests have complimentary access to electric and acoustic guitars, amps, vinyl records, record … Read more
