Letters from Readers: Stories, Feedback, and News from Our Community

Isle of Delight

I enjoyed Allison Voigt’s February 2012 piece on Jeju. I hadn’t realized how much the island offers — the sights, activities and unique culture. Her article persuaded me to visit a destination I’d never considered before. A delightful read.

— Mary Smyth, Fredericksburg, Va.

TSA Expands PreCheck Program

In the Feb. 15 edition of eFlyer USA we ran a story about the TSA PreCheck program, which gives pre-screened travelers expedited security screening. We asked readers whether they recommend the program; responses were mostly positive.

As a frequent traveler, I welcome PreCheck. It’s a much-needed improvement and I’d love to be included in the program.

— Nancy Rissky, Houston, Texas

My husband and I paid for Global Entry, completed the required background checks and interviews at JFK, and received our approvals and cards. We were in Las Vegas, a participating airport, and tried the PreCheck lane — only to be sent back to the regular line and required to remove our shoes, belts and laptops. The process felt inconsistent and embarrassing. After paying and getting approved for Global Entry, the PreCheck benefit seemed meaningless in that instance.

— Maureen Bjerke, Lindenhurst, N.Y.

I completed the Global Entry process and paid the fee. After approval I qualified for PreCheck and have benefited from it. Not having to remove items from my carry-on or take off shoes, belts and coats makes security screening far easier. I wish every airport offered consistent access to the program.

— Bill Hartnett, via email

I love PreCheck. As a frequent traveler, the routine at security changes for the better — it’s simpler and faster. One caveat: selection can still be random, so being enrolled doesn’t guarantee access every time. That limitation is noted on the TSA site.

— J.J. Sorrenti, Pittsburgh, Pa.

I enrolled in Global Entry despite the time it takes to apply. It grants access to PreCheck, which I’ve used several times. Screening is usually quick, though occasionally you must join the regular queue before being allowed into the expedited lane. It’s a minor issue; overall anything that speeds screening without compromising safety is welcome. Frequent travelers should consider enrolling in Global Entry — PreCheck is a useful perk.

— Joel Chusid, Seattle, Wash.

This program is a great improvement for those who travel often. No more fumbling at the security checkpoint — I use PreCheck at LAX and it works well.

— Ron Osterhout, Lake Forest, Calif.

I enrolled years ago when the process required a driver’s license, passport, iris scan and fingerprints. I’m cautious about sharing so much personal data, but it’s already collected in many cases. In return I received an ID card with an embedded chip and enjoyed short lines, fewer X-rays and pat-downs, and a lot less stress.

— Karen Kraft, Dallas, Texas

How Do I Join?

I think PreCheck is worth considering. Please provide clear information on how to apply without excessive red tape. Thank you.

— Anthony S. Brancato, Clearwater, Fla.

The Transportation Security Administration website has detailed enrollment information and instructions for the PreCheck program. — Editor

For more information, visit the TSA website for enrollment and program details.

Unacceptable Practices

In our Feb. 22 eFlyer USA we ran a story about an Indianapolis cargo company alleged to be violating cargo screening rules. One reader reacted strongly.

Everyone involved at that company — from executives to screeners — should lose security clearance immediately. Airlines should stop using the company for screening and it should be barred from future security work. Those responsible should face fines and criminal charges. Putting passenger safety at risk is intolerable.

— Shirley Linde, St. Petersburg, Fla.

Safety First

As an experienced solo female business traveler, safety matters to me. When I travel alone I prefer hotels with doormen and concierges; they help me feel secure in hallways and my room. I typically choose higher-end hotels for that peace of mind.

— Sandra Craig, Scotia, N.Y.

Kudos to United

United’s business class has really improved — kudos to the airline for the upgrades.

— Andy Schmitz, via email

Far from Home

On a recent trip to Japan I surpassed 100,000 miles flown. That milestone felt like circling the globe multiple times and marked how travel has reshaped my life. Growing up in a small Georgia town, I rarely left home. After moving to the D.C. area and traveling frequently for work, I felt fortunate to see the world. Each destination — from Singapore to Louisiana — expanded my perspective and opened my life in unexpected ways.

Frequent travel taught me to value excellent service and to appreciate the quiet comforts of home. The people I met and experiences I had enriched my life and changed how I view the world. I can’t imagine life without travel; it gave me a broader vision and a deeper appreciation for different cultures.

— Crystal Zhang, Fairfax, Va.

Zodiac Travel

I was born in the Year of the Rat, though my sister jokes I should be a Horse because I’m always on the move. Travel feels natural now. I no longer dread journeys; instead I enjoy airport lounges and staying connected while on the go. Frequent travel has made my life experiences richer. Recently I used miles to take my brother back to Vietnam, our birthplace. It was his first trip home in 32 years and a moving experience to watch him reconnect with our heritage. From Ha Long Bay to Da Nang’s beaches, he felt the same emotions I did when I first returned. Traveling not only exposes you to new cultures but also helps you better understand your own.

— Phil Nguyen, Denver, Colo.

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