On the Ground: I arrived at Abu Dhabi International Airport from Dubai quickly, traveling with the same driver I used for most of my trip — by the time I landed we had become fast friends. At the terminal a friendly ground agent met me and guided me to the first-class check-in, since the business-class counter was busy. After a smooth security screen I spent a little time browsing duty-free shops. When my purchases were complete I headed to the business-class lounge and found a single seat where I could keep my roller bag beside me. The lounge was busy, as many flights depart in multiple directions at this hour; based on the traffic I encountered, Etihad could benefit from a larger space. The lounge food was good, and I had a light bite before boarding.
I expected the separate business-class boarding procedure, but after additional screening at the gate I somehow ended up behind a long line of economy passengers. That resulted in an extended wait on the jetway before stepping aboard.
Pre-Flight: I was assigned one of the “outer” seats. The cabin uses a staggered layout so single seats can convert to fully flat beds; alternately placed seats sit closer to the window or the aisle. I recommend choosing a window-side seat when possible — you are less likely to be brushed by crew moving up and down the aisles, which happened to me during this trip.
Shortly after I settled in, a flight attendant offered Champagne, juice, or water. I was seated two rows from the economy bulkhead, and attendants circulated with newspapers and magazines (I noticed one title was missing) as well as the business-class (Pearl-class) menu featuring a wide range of dining and snack options.
In-Flight: In addition to advising a window seat, I suggest avoiding seats immediately adjacent to the economy bulkhead. That area is where bassinets are mounted for infant travel, and during my flight there were several upset babies whose parents did not walk them through the cabin. As a parent I know young children need movement and attention on long flights; without that, even with earplugs I found sleep difficult.
The seat itself is comfortable, though for passengers with broad shoulders and taller than six feet it can feel a bit snug. I tended to drift slightly into the aisle, which led to the occasional collision with a passing flight attendant — selecting an inner seat would likely prevent that issue.
The onboard menu is extensive, with choices such as Nile perch, apricot-stuffed chicken, lamb pot roast, and vegetable lasagna. I chose the perch, which was well prepared, and started with a selection of Middle Eastern appetizers. I skipped dessert so I could try to sleep, but later enjoyed a light snack from the à la carte offerings; the cheese plate was pleasant and not overly heavy. The drinks list includes premium options, for example a Blanc de Blancs and a 12-year-old single malt scotch among other wines and spirits.
The Experience: Overall, the flight was very satisfying. With a different seat assignment — ideally a window-side, inner seat away from the infant bassinet area — this would have been a near-perfect journey.
GT Checklist
- Less than 10 minutes for check-in
- Friendly and helpful agents
- Priority-tagged bags
- Airport lounge
- Complimentary in-lounge food
- Priority boarding
- Helpful and courteous flight attendants
- Pre-flight beverage service
- Pre-flight newspapers and magazines
- Extensive on-demand menu
- Self-serve in-flight pantry
- Amenity kits
- Slippers
- Lie-flat seat/bed
- Mattress and comforter
- In-flight menu with three entrée choices
- Top-shelf wines and liquors