Certify, a provider of travel expense management software, published its SpendSmart report last month analyzing business travel spending trends.
The report indicates that ride-hailing services Uber and Lyft increased their share of ground transportation by 2 percentage points in the second quarter of 2017.
Uber now holds about 55 percent of the overall ground transportation market for business travelers.
For the first time in the report’s history, traditional taxis experienced an 8 percent decline in modal share. Car rentals also decreased, falling 3 percentage points to account for 29 percent of ground transportation overall.
“The revolution in ground transportation we’re seeing today led by Uber and Lyft has far reaching implications for the future of corporate travel,” said Robert Neveu, CEO of Certify. “Business travelers’ move toward greater personalization and convenience may have started with ride-hailing, but it’s not likely to stop there. Mobile technology brought us into a new age, and the expectation and ability to cater to the preferences of the individual is driving a cultural shift that will continue to affect dynamic change throughout the industry.”
Lyft expanded its presence in every market tracked except Miami, where its numbers remained flat during the quarter. Uber’s share declined between 1 and 4 percent in most cities, with the exception of Chicago where it gained 1 percent. Despite those decreases, Uber remained the top expensed ground transportation brand in Certify’s system, representing nearly 9 percent of all submitted expenses.