A recent study from the national coalition Traveler’s Voice reports on frequent fliers’ views about airline mergers and what role Congress should play in improving air travel.
Nearly half of those surveyed said they want more airline choices at airports near them, and 63 percent believe Congress should take steps to make that happen. Almost 60 percent said airline consolidation has driven up the cost of flying. Forty-five percent said mergers should be limited for certain routes or markets, and a similar share believes consolidation has degraded the overall travel experience and that Congress should act to promote competition.
Respondents also identified several priority issues for congressional attention beyond competition: change fees, clearer flight status information, baggage fees and seat size standards.
“Airline mergers over the past decade have dramatically reduced competition in the industry; today, four major carriers operate more than 85 percent of domestic routes. The public’s concerns point to a need for congressional action to improve the flying experience, and these frustrations could become a significant political issue,” said Trey Bohn, executive director of Traveler’s Voice.