Aloft Hotels introduced A.L.O., the brand’s first robotic butler called Botlr. Developed in partnership with Savioke, a company that builds service robots for the hospitality industry, Botlr supports Aloft’s tech-forward approach while allowing staff to spend more time delivering personalized guest service. Stationed at Aloft Cupertino, A.L.O. performs tasks such as delivering amenities to guest rooms and can even accept tips via Twitter.
“We are thrilled to introduce our robot to the world today through our relationship with Aloft Hotels,” said Steve Cousins, CEO of Savioke. “During early testing, we’ve seen the delight on guests’ faces when they receive a delivery from a robot. We’ve also observed busy periods at the front desk, and we expect Botlr to be especially useful during those times by handling routine deliveries and freeing human staff to engage with guests on a more personal level.”
Aloft plans to bring additional Botlrs into service in the coming months to expand this guest-facing capability and further integrate robotics into its operations.
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