Millennials’ frugality, shaped by the 2008 financial crisis, also influences how they spend on business travel.
A recent report from the Global Business Travel Association examined expense patterns and found that millennial employees tend to cut company costs by avoiding pricey room service and choosing affordable takeout instead of eating in the hotel. They also steer clear of minibars and frequently skip extra snacks and coffee, even when company policy permits those charges.
By contrast, Baby Boomer employees are more likely to book expensive client dinners, while Generation X travelers often choose group dinners with colleagues.
When looking across all age groups, 64 percent of business travelers prefer upscale casual restaurants, 52 percent choose fast casual, 34 percent opt for fast food, and 29 percent dine at fine dining establishments.
However, millennials are more inclined to select budget-friendly options while on the road: 51 percent reported eating fast food during business trips. In comparison, 79 percent of Baby Boomers favored upscale casual dining.
“The research reveals clear generational differences in dining preferences while traveling for work. For travel buyers considering a preferred dining program, it’s important to ensure the program meets the needs of all your travelers,” said Jessica Collison, research director at GBTA.