Marriott guests Hunter Swift and his wife Tina received a memorable surprise when they arrived for their stay at the JW Marriott Los Angeles L.A. LIVE. Their arrival happened to coincide with Marriott’s one-millionth mobile check-in, and the hotel greeted them with an energetic celebration.
The welcome included a DJ, acrobatic bellhops, dancers and a special award of one million Marriott Rewards points. Marriott documented the event on video, and the festivities also marked the launch of a broader promotion. Through December 31, any guest who checks in using the Marriott mobile app before arrival is automatically entered in a sweepstakes with the chance to win a share of millions of Marriott Rewards points.
This milestone highlights Marriott’s growing use of mobile technology to enhance guest experiences, while offering app users a chance to win meaningful rewards for choosing mobile check-in.