Skytrax, a respected aviation market research institute, has named Frankfurt Airport (FRA) the 2013 World’s Most Improved Airport.
“Receiving the World’s Most Improved Airport award recognizes the effectiveness of our service program, which has been steadily developing for more than two years,” said Dr. Stefan Schulte, chairman of the airport’s executive board. “It also shows that the ongoing improvements in service quality at Frankfurt Airport are noticed and valued—most importantly—by the people we serve: our passengers.”