Name: David Gold
Title: General manager
Company, city: JPMorgan Chase Card Services; Wilmington, Del.
Number of employees: 20,000-plus in Chase Card Services
Recent project: Preparing for the Chase and United Airlines’ VIP Holiday and Big Game Week lounges in San Francisco, Calif., and the VIP Holiday Lounge in Short Hills, N.J.
First job: I worked at my local county park.
Little-known fact about you: I’ve run the New York City Marathon 15 times and helped raise more than $100,000 for cancer research for “Fred’s Team.”
Your Business
Essential business philosophy: Work hard, have fun and treat people well.
Best way to keep a competitive edge: Innovate, stay close to market trends and deliver a best-in-class customer experience.
Yardstick of success: Growing the business through both new customer acquisition and increased activity from existing customers is a primary measure of success.
David Gold as a Traveler
What is the most important item you take when traveling? My iPad.
How do you spend your time on board? Working, reading and catching up on TV shows.
What is your favorite restaurant in the world? Bistro Jeanty in Napa Valley, Calif. — known for the best tomato soup.
What is your favorite destination in the world? Vail, Colo.
About JPMorgan Chase Card Services
Tell our readers about the benefits of the United MileagePlus Club and Explorer cards from Chase.
The United MileagePlus Club Card delivers full United Club membership (a value of up to $550 per year), Premier Access travel services including two free checked bags, and 1.5 MileagePlus award miles per $1 spent on purchases, among other benefits. The United MileagePlus Explorer Card includes a first checked bag free, priority boarding, two United Club passes per year, no foreign transaction fees and a bonus of 10,000 miles after $25,000 in net purchases each year, along with additional perks that enhance travel convenience and value.
How do these cards stand out from other co-branded airline cards?
Both cards have earned multiple Global Traveler awards and offer distinctive benefits that improve the airport experience and beyond. They provide access to Chase experiential programs such as InsideAccess and the Luxury Hotel & Resort Collection. Cardmembers can also redeem MileagePlus miles for any available seat on any United Airlines flight, with no blackout dates or restricted inventory. With United’s network of 362 destinations and its Star Alliance partners, MileagePlus offers broad opportunities to redeem award miles across more airlines and routes than many competing alliances.
Are there any changes coming to the card benefits and redemptions in 2016?
We continuously collaborate with our partner, United Airlines, to refine features and benefits so customers get the most from their travel. Our ongoing enhancements aim to maintain our leadership in the market and continue delivering compelling value to cardmembers.