At El Conquistador Resort, A Waldorf Astoria Resort in Puerto Rico, the Piragua Concierge brings a refreshing, local touch to a day at the Coqui Water Park. Guests can enjoy authentic Puerto Rican snow cones—known locally as piraguas—served from a traditional piragua cart while taking in the park’s vertical-drop slides and variety of pools. The Piragua Concierge teaches guests the craft of making the perfect piragua, including the reason the treat is traditionally shaped like a pyramid: the shape helps compact shaved ice and hold syrups evenly for a fast-melting, flavor-packed experience. Flavor options range from kid-friendly fruit varieties such as wild berry, mango, and watermelon to adult-oriented choices like a spiked mojito. Toppings are customizable, with options like gummy worms, whipped cream, or cotton candy to add texture and sweetness.
In Mexico, Velas Resorts now include Tech Concierge services as part of their all-inclusive offerings. Available at Grand Velas Riviera Maya, Grand Velas Riviera Nayarit, Casa Velas, and Velas Vallarta, Tech Concierges assist with a wide array of needs—from troubleshooting devices and resizing files to navigating international connectivity and handling printing requests—so both leisure and business travelers can focus on relaxation and productivity without technical distractions. These services complement the resorts’ comprehensive all-inclusive packages, which cover 24-hour in-suite service, premium branded beverages, access to fitness facilities, and à la carte gourmet meals at specialty restaurants. Taxes and gratuities are included, making it easier for guests to enjoy the suites, beachfront settings, and Mexican sunshine without worry.