Lyft is steadily closing the gap with Uber in the rideshare market, especially among business travelers. Expense-management provider Certify reports that Lyft’s share of ground transportation expenses for business trips rose from 3% to 11% in a single quarter, while Uber’s share declined slightly during the same period.
Regional results mirror the national trend: San Francisco recorded a 9% increase in Lyft usage by business travelers, accompanied by an 8% drop for Uber. Other major metropolitan areas, including Boston and Dallas, showed similar shifts in preference.
Uber’s recent reputation challenges, stemming from a series of scandals and leadership changes, appear to have affected business customer confidence. Following the resignation of the former CEO, new leadership under Dara Khosrowshahi is focused on repairing the brand and addressing ethical and operational concerns.
At the same time, Lyft has invested in improving its platform and service reliability for business users, and these enhancements may be contributing to the company’s rising share of corporate ride expenses. Whether driven primarily by negative headlines around Uber or by Lyft’s business-focused improvements, corporate travelers increasingly favor Lyft for consistent, professional ground transportation.
For companies tracking travel spend, these trends could influence preferred vendor lists, negotiated corporate rates, and travel policy updates. A growing Lyft share among business expenses may also prompt travel managers to reassess reporting categories and integrate Lyft more fully into expense and booking workflows.
Ultimately, business travelers now have clearer choices when planning ground transportation: stick with Uber while it rebuilds trust and service, or shift to Lyft, which currently shows stronger momentum in the corporate market. Consider testing both services on upcoming trips and monitoring cost, reliability, and expense-reporting ease to determine the best option for your organization.